AYANEO Knowledge Base ayaneo:common_fault_solutions

ayaneo:common_fault_solutions:after_installing_aya_space_the_mouse_cursor_fails_._how_to_solve_it

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:19:22+00:00

1) If you install the joystick assistant by yourself, there is a button conflict with AYA Space, you can delete the joystick assistant; 2) Delete the residual software of AYA Space; reinstall AYA Space; 3) Check whether the update item in AYA Space can be updated, update to the latest version, and try again.

ayaneo:common_fault_solutions:after_shaking_the_fuselage_there_is_a_slight_noise_on_the_keys_what_should_i_do

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:19:34+00:00

A slight key sound is normal. If there is a key sound and affects the normal use of the handheld, please contact the after-sales service for maintenance.

ayaneo:common_fault_solutions:after_using_one-click_system_restore_what_should_i_do_if_the_second_partition_that_was_compressed_before_is_gone

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:13:26+00:00

If the volume is compressed before one-key system restore, and one or more disk partitions are allocated to AYANEO, one-key restore will not delete the data of these partitions, but will delete the drive names of these partitions. Solution: Right-click the

ayaneo:common_fault_solutions:after_using_one-key_system_restore_the_buttons_in_the_lower_right_area_do_not_work

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:13:52+00:00

First turn off the AYANEO*, unplug the charging cable, and turn it on after 5-10 seconds. *Please note that it is not a reboot, a reboot will not solve the problem.

ayaneo:common_fault_solutions:ayaneo_handheld_cannot_sleep_when_plugged_in_._how_to_fix_it

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:12:46+00:00

Open the registry: win+R, enter regedit, find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Power, You should be able to see a value of AwayModeEnabled, right click to delete it. If you want to go back, you can go back to the operation.

ayaneo:common_fault_solutions:ayaneo_handheld_has_a_button_failure_during_use_how_to_solve_it

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:14:02+00:00

Shut down and wait for 1 minute, and press the malfunctioning button madly when booting up until the boot is completed. Principle: When the PCB board is re-powered and pressed, it will be readjusted, similar to self-test repair

ayaneo:common_fault_solutions:ayaneo_handheld_has_screen_light_leakage_problem_how_to_solve_it

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:14:28+00:00

Regarding the problem of light leakage, IPS screens are generally the same. It is a normal phenomenon of IPs. The conflict between the screen and the motherboard is difficult to control. It does not affect the game experience in non-black conditions. If the light leakage seriously affects your normal look and feel, you can send it back to us as much as possible. fine-tuning

ayaneo:common_fault_solutions:how_to_do_a_projection_operation

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:15:08+00:00

Click the button in the lower right corner (task bar), and select Projection after it pops up

ayaneo:common_fault_solutions:how_to_lock_screen_rotation

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:14:52+00:00

Swipe from the outside to the inside on the right side of the screen to call out the Windows notification management interface. In the switch section at the bottom, there is a fold to click to expand the switch, and there is a lock rotation function similar to that of a mobile phone.

ayaneo:common_fault_solutions:how_to_restore_settings_on_ayaneo_handheld_with_one_key

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:14:16+00:00

Specific operation steps: When the machine is turned off, press and hold the TM button and the volume “-” button in the lower right area of the handle at the same time, press and hold the power button and then press the power button to turn on. Follow the prompts to select Continue. It is estimated that the system will restart within 30 minutes after the system restoration is complete. After restarting, you will enter the Windows activation page and follow the system prompts to activate. After t…

ayaneo:common_fault_solutions:how_to_set_up_a_ps2_emulator

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:17:06+00:00

The Ps2 emulator needs to set the controller by itself, select input, and set it by yourself. If you don't set it, you can't use it.

ayaneo:common_fault_solutions:how_to_simulate_a_mouse

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:16:52+00:00

1. Download and install AYA Space. By default, the function of simulating a mouse will be enabled for you. 2. This function provides you with an interface that simulates the mouse operating system through the controller joystick, which will be automatically closed when entering the game. When you need to close/open manually, press

ayaneo:common_fault_solutions:how_to_solve_the_problem_of_touch_screen_failure

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:17:54+00:00

Need to reinstall the driver

ayaneo:common_fault_solutions:how_to_solve_the_problem_that_the_button_does_not_pop_up_after_being_pressed

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:18:38+00:00

Press and hold and turn vigorously to reset the button

ayaneo:common_fault_solutions:how_to_solve_the_problem_that_the_vibration_function_is_turned_off_in_aya_space_but_the_vibration_does_not_stop_after_turning_it_on

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:16:24+00:00

If the problem cannot be solved, after contacting customer service, it may be necessary to return to the factory for maintenance, etc.

ayaneo:common_fault_solutions:how_to_solve_the_rocker_dead_zone_correction_method

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:14:40+00:00

Regarding the correction method for the dead zone of the joystick: the existing firmware supports hardware correction. The principle is to determine the center of the joystick when the handle is powered on. After the power is turned on, the firmware will automatically correct the range of the joystick. That is, when the two joysticks are turned at the maximum angle at the moment of startup, they can continue to shake until the machine is turned on.

ayaneo:common_fault_solutions:if_there_are_two_linked_software_with_power_adjustment_which_one_would_you_recommend

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:18:28+00:00

Use AYA Space, don't use other

ayaneo:common_fault_solutions:is_it_normal_for_the_screen_to_leak_light_and_how_to_fix_it

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:17:30+00:00

Sorry, there will be more or less light leakage due to the nature of IPS screens. But serious light leakage is not normal. Adjustments can be made in the following ways. Please loosen the screw a little, or adjust the position of the exposed fan rubber ring.

ayaneo:common_fault_solutions:kb_tm_esc_win_keys_not_working_properly_on_ayaneo_handheld

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:16:36+00:00

1. “vol” + “Win” can be restored to use 2. Unplug the adapter, turn off the power to restore

ayaneo:common_fault_solutions:the_fan_is_running_at_high_speed_but_the_screen_does_not_display_what_should_i_do

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:18:04+00:00

Force shutdown, restart after shutdown, the screen will be displayed normally after startup

ayaneo:common_fault_solutions:the_fan_makes_abnormal_noise_._how_to_solve_it

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:18:54+00:00

1) Check if AYA Space is in “Hurricane Mode” 2) Whether the custom power is set incorrectly in AYA Space 3) When the game is in progress, there is a sudden abnormal sound in the game, you can appropriately lower the resolution 4) After turning on the machine, there is always abnormal fan noise, and it will still appear after turning it off and restarting. You can contact the after-sales service for details.

ayaneo:common_fault_solutions:the_scale_is_not_correct_after_projection_how_to_adjust

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:15:22+00:00

Mirror only the second screen or only the extended screen

ayaneo:common_fault_solutions:the_screen_is_always_on_but_the_ayaneo_handheld_does_not_turn_off_the_screen_what_should_i_do

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:19:08+00:00

1) Long press the power button to force shutdown 2) Disconnect the connected charging cable, prohibit 1 minute

ayaneo:common_fault_solutions:the_touch_screen_function_of_ayaneo_handheld_has_not_been_activated_._how_to_solve_it

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:19:42+00:00

Reinstall the AYANEO touch screen software. The installation steps are as follows: 1) Log in to AYANEO official website: ; 2) On the upper side of the main page, click the “Download” option; 3) Download the latest version of “AYANEO Touch Screen Driver

ayaneo:common_fault_solutions:the_vibration_function_fails_and_the_vibration_does_not_stop_._how_to_solve_it

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:15:34+00:00

Need to shut down, do not plug in the power supply, wait for a minute, then turn it on again

ayaneo:common_fault_solutions:what_should_i_do_if_the_ayaneo_handheld_software_interface_is_not_fully_displayed

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:12:34+00:00

The machine is set to 125% display zoom by default, which may cause some software interfaces to not be fully displayed. Change the zoom mode back to 100%, and most software can operate normally. Click the Start menu, click the gear icon on the left to enter the settings interface, click the Display tab on the left, and in the settings on the right, change the size of items such as text and applications from 125% to 100%.

ayaneo:common_fault_solutions:what_should_i_do_if_the_game_is_full_screen_blurry

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:11:16+00:00

Win10 enables the Fullscreen Optimization function for all full-screen games by default, so that full-screen games no longer monopolize the display screen, allowing the system to overlay non-game interface components (input method boxes, volume bars, push notifications, Xbox Game Bar, etc.), however, although Windows can render components on top of the program, this mode also causes many games to drop the frame rate or even become blurred when they are full screen. There are two ways to solve th…

ayaneo:common_fault_solutions:what_should_i_do_if_the_input_method_cannot_be_called_when_creating_a_new_account_in_the_steam_client

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:11:38+00:00

This is a known issue . The STEAM client can call the system input method when logging in, but not when registering a new user, we are looking for a solution. At this stage, it is recommended to register an account in the browser first, and then use the client to log in. Sorry for the inconvenience caused.

ayaneo:common_fault_solutions:what_should_i_do_if_the_joystick_and_ltrt_malfunction_or_drift

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:17:20+00:00

1) Press and hold the double-frame interface in the lower left corner of the handheld, simultaneously press and hold the four direction keys in the upper right corner, and simultaneously press and hold the five buttons to vibrate 2 times 2) Rotate the joystick two full circles and press the trigger to the end to complete the joystick and trigger calibration

ayaneo:common_fault_solutions:what_should_i_do_if_the_progress_bar_is_stuck_when_i_use_one-click_system_restore

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:13:40+00:00

There is a bug in the command line window of one-key recovery. You cannot click the command line window. Clicking will cause the progress bar to get stuck. In this case, you need to double-click the title bar or maximize the window to restore the focus to restore the progress bar.

ayaneo:common_fault_solutions:what_should_i_do_if_the_screen_appears_blurry_after_switching_resolutions

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:18:18+00:00

1. Reinstall the AMD driver, open the screen display, click GPU scaling (Open/Open) 2. Assemble the AYA Space and restore it after installing the AYA Space 3. Forced shutdown, after standing for a few minutes, boot and install the AMD driver

ayaneo:common_fault_solutions:why_can_t_my_docking_station_output_hdmi_signals

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:13:00+00:00

Several inspections are required: 1) Check the current display projection status. On the Windows desktop, click the bubble icon on the far right of the taskbar to open the notification bar. If the shortcut area below is collapsed, click “Expand”

ayaneo:common_fault_solutions:why_can_t_my_downloaded_game_controller_work

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:11:30+00:00

Not all PC games support handle operation, such as StarCraft 2, Diablo 3 and other games that only support keyboard and mouse operation. When you install the game, please confirm whether the game supports handle operation, which can be found in the game description of the game platform. For example, in Steam, games under the controller tab all support handle operation.

ayaneo:common_fault_solutions:why_can_t_the_ayaneo_handheld_go_to_sleep_when_it_is_powered_on_and_the_screen_turns_on_immediately_after_clicking_the_power_button

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:12:12+00:00

sleep state. There are 2 solutions, the first one is recommended. Method 1 (recommended): Change the sleep mode to hibernate mode 1) Windows key to open the start menu, click the gear to enter the settings 2) Click the system icon, click the Power and Sleep tab

ayaneo:common_fault_solutions:why_can_t_the_power_bank_be_charged

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:17:40+00:00

AYA Neo handheld only supports charging with sockets above 60 W, please be sure to use the original charger and charging cable for charging, otherwise any consequences will be borne by the user.

ayaneo:common_fault_solutions:why_can_t_the_screen_go_off_after_i_set_the_power_button_to_be_off-screen_or_after_a_fixed_time_off-screen

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:11:54+00:00

But in the new system (Win10 20H2), plugging in the handle will cause the screen to not turn off. Officials are studying whether this problem can be solved. There are currently three temporary solutions: 1) Disable the handle (recommended): If you need to let the machine stop the screen when downloading, you can consider disabling the X360 handle in the device manager (right-click on the ows logo and select the device manager) (requires a restart to take effect). ), then set the power button to…

ayaneo:common_fault_solutions:why_does_my_screen_turn_yellow_immediately_after_turning_it_on

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:12:24+00:00

Check whether the night mode of Windows 10 is turned on, click the bubble icon on the far right of the taskbar on the desktop to see if the switch of night mode is turned on.

ayaneo:common_fault_solutions:will_the_built-in_one-click_system_restore_delete_the_data_on_my_hard_drive

Anonymous (anonymous@undisclosed.example.com) — 2022-01-18T15:13:14+00:00

Notice! This operation will delete the data of the C drive (system drive) on the hard disk. It has been tested that it will not affect the data security of other drives, but please be careful! !