https://help.ayaneo.com/ 2026-05-05T11:44:03+00:00 https://help.ayaneo.com/ https://help.ayaneo.com/lib/tpl/argon/images/favicon.ico text/html 2022-12-07T13:18:14+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:after_the_startup_and_activation_settings_of_the_windows_11_operating_system_are_complete_it_is_normal_for_the_console_to_have_a_black_screen_after_standing_or_changing_the_network_status_of_the_console&rev=1670419094&do=diff Restart the console and update the Windows 11 system software to the latest. text/html 2022-12-07T13:23:05+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:air_devices_cannot_be_correctly_identified_as_the_correct_model_in_ayaspace_and_the_customized_keys_for_the_air_cannot_be_used&rev=1670419385&do=diff Just contact the official customer service text/html 2022-12-07T13:05:11+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:ayaneo_air_boot_disk_sequence_selection_method&rev=1670418311&do=diff AYANEO AIR Boot disk sequence selection method: hold down volume + LC at the same time, boot. AYA and = keys move up and down, volume is confirmed. text/html 2022-12-07T11:56:41+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:ayaneo_air_does_not_respond_when_using_ayaspace_to_adjust_brightness._there_is_no_module_to_adjust_brightness_in_the_taskbar&rev=1670414201&do=diff Uninstall the video card driver and reinstall it text/html 2022-12-07T13:05:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:ayaneo_air_handle_calibration_method&rev=1670418334&do=diff Stick back to L+R+ direction left +B and press at the same time. It vibrates and stays there for ten seconds text/html 2022-12-07T13:05:50+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:ayaneo_air_one_button_restore_tutorial&rev=1670418350&do=diff Power off power off, volume ➕ and rc together press, turn on text/html 2022-12-07T13:25:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:bug_mc-117716_-_when_playing_games_that_require_resolution_conditions_the_windows_home_page_will_flash_back_if_not_set_properly_e.g._titan_warhammer_etc&rev=1670419535&do=diff After the first adjustment of 720 and 1080, there will be a flash back, because the zoom ratio set in the main interface of Win is too large, it needs to be adjusted to a smaller scale, 100% is recommended text/html 2022-12-07T13:13:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:how_do_i_set_the_resolution_of_windows_11_system_settings&rev=1670418788&do=diff Click “Start Menu” - Gear icon - First screen Settings - Select the appropriate resolution. The nice thing about setting it here is that you don't miss the OK button text/html 2022-12-07T11:58:14+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:how_does_ayaneo_air_calibrate_the_gyroscope&rev=1670414294&do=diff Put the machine flat, press the window key and the Cross key left and B together, the machine vibrates, wait text/html 2022-12-07T13:13:58+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:how_long_will_it_take_to_fully_charge_the_ayaneo_air_and_air_pro&rev=1670418838&do=diff The AIR is one hour long and the AIR PRO is one hour and 22 minutes long text/html 2022-12-07T13:12:14+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:if_for_some_reason_you_can_t_breathe_the_screen_will_not_automatically_appear_in_the_screensaver&rev=1670418734&do=diff You can go into your screensaver Settings, make your screensaver blank, and then hit Preview, which is pure black with no light at all. You can do this when you download it to protect the screen. You can create a shortcut with the target ：C:\windows\system32\scrnsave.scr so that double-clicking the shortcut activates the current screensaver. text/html 2022-12-07T13:14:48+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:if_the_air_is_restarted_after_hibernation_the_joystick_will_not_respond_or_respond_slowly._i_don_t_know_what_it_could_be&rev=1670418888&do=diff The low power standby function is enabled on the gamepad. By default, if you do not operate the gamepad for 5 minutes, the gamepad will enter the standby mode. Press any button of ABXY to wake the gamepad up again. text/html 2022-12-07T13:26:25+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:if_the_player_rotates_the_left_joystick_continuously_during_startup_and_opens_ayaspace_after_entering_the_startup_interface_it_will_appear_that_cross_key_joystick_shoulder_key_and_abxy_key_cannot_be_controlled_in_ayaspace_interface&rev=1670419585&do=diff As the default swiping handle is to move the left rocker when starting the machine, it will not be used all the time. In addition, a new hard disk named “AYANEO” will be added to my computer, which only needs to be shut down and stationary for 1-2 minutes. It can be solved by restarting the machine without any operation text/html 2022-12-07T11:48:56+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:is_it_normal_for_the_console_interface_to_automatically_black_out_for_a_few_minutes_after_the_first_boot&rev=1670413736&do=diff This is normal when Win 11 is activated for the first time text/html 2022-12-07T13:20:20+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:restart_the_console_and_update_the_windows_11_system_software_to_the_latest&rev=1670419220&do=diff Restart the console and update the Windows 11 system software to the latest. text/html 2022-12-07T13:16:27+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:what_if_the_windows_taskbar_disappears_due_to_a_conflict_with_ayaspace_when_using_windows&rev=1670418987&do=diff Press and hold LC to bring up the task Manager and restart the Windows Explorer process. text/html 2022-12-07T11:57:26+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:when_players_import_the_game_with_tf_card_the_front_page_of_ayaspace_can_display_the_correct_information_but_the_game_library_cannot_be_displayed_normally&rev=1670414246&do=diff In AYASpace game library, use the quick Find function, select any one, then cancel, then the TF card games will be displayed one after another text/html 2022-12-07T13:17:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:when_the_ayaneo_air_is_in_standby_mode_and_the_screen_is_off_only_one_rgb_light_is_on&rev=1670419044&do=diff 1. Update the setting software of Win system first; 2. Second, download the latest version of AMD driver, which can be downloaded on AMD official website; 3. Finally, download the latest version of AYASpace from AYANEO's official website and update it. text/html 2022-12-07T13:15:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:when_users_restart_ayaneo_air_it_takes_an_hour_or_more_to_restart&rev=1670418943&do=diff Contact customer service text/html 2022-12-07T11:59:18+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered:when_windows_11_is_powered_on_no_display_is_displayed_on_the_internal_screen._this_may_occur_in_the_initial_activation_or_normal_use&rev=1670414358&do=diff AYANEO AIR Boot disk sequence selection method: hold down volume + LC at the same time, boot. AYA and = keys move up and down, volume is confirmed.