https://help.ayaneo.com/ 2026-04-29T17:15:11+00:00 https://help.ayaneo.com/ https://help.ayaneo.com/lib/tpl/argon/images/favicon.ico text/html 2022-01-18T15:23:56+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:after-sales_and_warranty_related_questions&rev=1642519436&do=diff What if you need to change your address after the package has been dispatched? What should I do if the package is damaged or the hardware is damaged after receiving the product? What should you do if you receive a product and are not satisfied or meet your expectations? What should I do if the AYANEO product is lost after being sent out? Time required for after-sales service AYANEO after-sales service process Definition of AYANEO after-sales service AYANEO's Warranty Policy Is the warran… text/html 2022-12-22T06:28:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_2_questions_answered&rev=1671690504&do=diff How do I calibrate the AYANEO 2 stick How does AYANEO 2 perform a one-button restore Where to download the AYANEO 2 driver AYANEO 2 can be replaced with an 8T hard disk What interfaces does the AYANEO 2 SSD support What protocols do AYANEO 2 SSDS support How do I select the boot Procedure for AYANEO 2 Boot disk How do I access the BIOS interface of AYANEO 2 After AYANEO 2 is enabled, some drivers cannot be used What should I do if the AYANEO 2 mouse or keyboard does not work properly text/html 2022-12-07T13:27:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_air_related_questions_answered&rev=1670419669&do=diff Is it normal for the console interface to automatically black out for a few minutes after the first boot? AYANEO AIR does not respond when using AYASpace to adjust brightness. There is no module to adjust brightness in the taskbar When players import the game with TF card, the front page of AYASpace can display the correct information, but the game library cannot be displayed normally How does AYANEO AIR calibrate the gyroscope When Windows 11 is powered on, no display is displayed on the in… text/html 2022-01-17T19:57:06+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_getting_started_guide&rev=1642449426&do=diff How to use the On-Screen Keyboard (OSK) How to fix desktop landscape to watch How to turn on GPU scaling How to turn on the desktop lock rotation feature What software do I need to install to use the AYANEO handheld How to switch your keyboard and mouse AYANEO key usage instructions (shortcut key combination) AYANEO Handheld Applicable Charger Instructions text/html 2022-05-03T09:06:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_related_products_function_introduction&rev=1651568761&do=diff What should I do if the Horizon 4 controller does not respond? What should I do if the game is not full screen after starting Red Dead Redemption 2 and only occupies the lower left corner of the screen? What should I do if the minimum brightness of the AYANEO handheld is still too bright? The sound of the machine speaker is too low, how can I turn it up again? How to adjust the screen color temperature? What is the difference between the various gears of the battery mode adjustment that com… text/html 2022-01-03T14:03:04+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_%E4%B8%8A%E6%89%8B%E4%BD%BF%E7%94%A8%E6%8C%87%E5%8D%97&rev=1641218584&do=diff 如何开机与激活 AYANEO 设备（已解决，视频格式） 如何使用屏幕键盘（OSK） 如何固定桌面横屏观看 如何打开GPU缩放功能 如何打开桌面锁定旋转功能 我使用 AYANEO 掌机需要安装哪些软件 如何转接您的键盘及鼠标 AYANEO 按键使用说明（快捷组合键） AYANEO 掌机适用充电器说明 text/html 2022-01-03T14:58:10+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:ayaneo_%E7%9B%B8%E5%85%B3%E4%BA%A7%E5%93%81_%E5%8A%9F%E8%83%BD%E4%BB%8B%E7%BB%8D&rev=1641221890&do=diff 地平线4手柄无响应怎么办？ 荒野大镖客2启动后游戏不全屏，只占屏幕的左下角怎么办？ AYANEO 掌机最低亮度还是太亮怎么办？ 机器喇叭的声音太小有什么办法再调高? 怎么调整屏幕色温？ Windows自带的电池模式调节的各个档位有什么区别，对续航和性能有什么样的影响？ 这个机器的续航大概有多长？（详情） AYA NEO 触摸键盘及键鼠模式操作优化（最详细讲解！！！） 4500U 性能讲解 AYANEO 掌机如何关闭震动？ 4800U 性能讲解 如何添加虚拟键盘设置？ AYANEO 掌机可以充电玩游戏，会有影响吗？ AYANEO 掌机的外壳材质是什么？ AYANEO 掌机的3个C口作用是什么？ AYANEO 掌机的发热量怎么样？ AYANEO 掌机可以外接显示器吗？ 如何下载游戏？ AYANEO 掌机的续航时间具体有多久？ AYANEO 掌机支持最大功耗是多少W？ AYANEO 掌机配件有哪些？ AYANEO 掌机SSD接口类型是什么？ AYANEO 掌机在游戏使用中可以待机？ AYANEO 掌机可以办公吗？ AYANEO 掌机能玩王者荣耀… text/html 2022-01-18T15:09:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:common_fault_solutions&rev=1642518592&do=diff What should I do if the game is full screen blurry? Why can't my downloaded game controller work? What should I do if the input method cannot be called when creating a new account in the STEAM client? Why can't the screen go off after I set the power button to be off-screen, or after a fixed time off-screen? Why can't the AYANEO handheld go to sleep when it is powered on, and the screen turns on immediately after clicking the power button? Why does my screen turn yellow immediately after tu… text/html 2022-01-18T14:49:22+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:how_to_install_and_import_the_game&rev=1642517362&do=diff How to download game platforms Which game platforms does AYA Space support? text/html 2022-01-18T14:57:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:how_to_upgrade_firmware_software&rev=1642517828&do=diff Where can I download official firmware/software upgrade packages? What is the software/firmware upgrade installation process? AYA Space upgrade method introduction Are the features of SVM virtualization working properly? How to reinstall or install the driver/WIFI/Bluetooth and other functions? After installing the upgrade package, there will be installation failures, etc., how to solve it? How to upgrade AYANEO graphics driver How to install the handle firmware, and the installation proc… text/html 2022-01-18T14:47:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:how_to_use_aya_space&rev=1642517228&do=diff Why do some games when I press the "KB" button, the game will be minimized instead of displaying the "Quick Settings Window" on the game? Why does the game crash/spray when I click the resolution switch function of the quick settings window in the game? Scenarios and uses of AYA ID Can't receive AYA Space verification code, and can't log in How to install AYA Space Why are some of my local games not properly added or scanned into the game library Will you scan and secretly upload my data? … text/html 2022-12-07T13:38:30+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:index&rev=1670420310&do=diff AYANEO FAQ AYANEO Getting Started Guide Windows FAQ How to use AYA Space How to install and import the game How to upgrade firmware/software Common fault solutions After-sales and warranty related questions AYANEO related products/function introduction AYANEO AIR related questions answered AYANEO 2 questions answered text/html 2022-01-18T14:24:26+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:why_do_some_games_when_i_press_the_kb_button_the_game_will_be_minimized_instead_of_displaying_the_quick_settings_window_on_the_game&rev=1642515866&do=diff 1) The software is currently in Beta version, we still have some small problems in the compatibility of full-screen games, and subsequent versions will cover more game usage scenarios. 2) Current solution: In order to obtain a better gaming experience, try to set the display mode of the game to the text/html 2022-01-18T14:31:26+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:why_does_the_game_crash_spray_when_i_click_the_resolution_switch_function_of_the_quick_settings_window_in_the_game&rev=1642516286&do=diff 1) If you need to switch the display resolution, we recommend that you switch before entering the game, because many games do not support switching during the game, and switching has a high probability of crashing or blurring. 2) If you encounter the problem of blurry screen, please do not worry, connect the monitor first, and check whether your AMD official software and driver have been updated to the latest version. Updating to the latest version of the driver can solve most of the blurry scr… text/html 2022-01-17T20:12:22+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:windows_faq&rev=1642450342&do=diff How to solve the problem that the WIndows will continue to circle during the activation process, and will enter the Defaultuser0* interface after restarting How to adjust AYANEO screen brightness? What to do if Windows is not activated How to create/login to my Windows account Windows disk partition method? How to modify the resolution? How to update a Windows system Is AYANEO compatible with Windows 11 system? How to reinstall Windows system text/html 2022-01-03T14:12:54+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:windows%E5%B8%B8%E8%A7%81%E7%96%91%E9%97%AE&rev=1641219174&do=diff WIndows激活过程中持续转圈,重启之后会进入Defaultuser0*界面如何解决 如何调节 AYANEO 屏幕亮度？ 如何激活 Windows 系统 Windows 没有被激活改怎么办 如何创建/登陆我的 Windows 账号 Windows 磁盘分区方法？ 如何修改分辨率？ 如何更新 Windows 系统 AYANEO 是否适配 Windows 11 系统 如何重装 Windows 系统 text/html 2022-01-03T14:51:06+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:%E5%94%AE%E5%90%8E%E5%8F%8A%E4%BF%9D%E4%BF%AE%E7%9B%B8%E5%85%B3%E7%96%91%E9%97%AE&rev=1641221466&do=diff 售后维修服务需要的时间 AYANEO 售后服务流程 AYANEO 售后服务的界定 AYANEO 的保修政策 更换硬盘后是否可保修 自行拆机后是否可保修 更换 SSD 后是否可保修 AYANEO 掌机的维修时效是多久 出现什么情况不能进行保修 text/html 2022-01-03T14:23:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:%E5%A6%82%E4%BD%95%E4%BD%BF%E7%94%A8aya_space&rev=1641219788&do=diff 为什么有些游戏我按下「KB」键，游戏会最小化而不是在游戏上显示「快设小窗」? 为什么我在游戏内点击快设小窗的分辨率切换功能后，游戏会崩溃 / 花屏？ AYA ID 的使用场景以及用途 收不到 AYA Space 验证码，以及无法登陆 如何安装 AYA Space 为什么我的一些本地游戏无法正常添加或被扫描进游戏库 你们会不会扫描、偷偷上传我的数据？软件安全吗？ 为什么 AYA Evo 中我设置了震动在设定时没有反应？ 什么是“快设小窗”？ AYA Space 快设控件 如何将平台游戏导入 AYA Space AYA Space 程序目录说明 如何使用 AYA Space 更新驱动 AYA Space 按键说明… text/html 2022-01-03T14:28:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:%E5%A6%82%E4%BD%95%E5%8D%87%E7%BA%A7%E5%9B%BA%E4%BB%B6_%E8%BD%AF%E4%BB%B6&rev=1641220104&do=diff 在什么地方下载官方固件/软件升级包？ 软件/固件升级安装流程是什么？ AYA Space 升级方法介绍 SVM 虚拟化的功能是否正常使用？ 如何重装或者安装驱动/WIFI/蓝牙等功能？ 安装升级包后会出现安装失败等情况,如何解决？ AYANEO 显卡驱动如何升级 手柄固件如何安装，及安装流程 AYANEO 触控屏驱动如何安装，及安装流程？ AYANEO 创始人版 / 1.0 版 控制器固件在哪下载？ Gsensor 驱动 通用版本在哪下载？… text/html 2022-01-03T14:25:00+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:%E5%A6%82%E4%BD%95%E5%AE%89%E8%A3%85%E5%8F%8A%E5%AF%BC%E5%85%A5%E6%B8%B8%E6%88%8F&rev=1641219900&do=diff 如何下载游戏平台 AYA Space 支持哪些游戏平台导入 text/html 2022-01-03T14:48:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.ayaneo.com/doku.php?id=ayaneo:%E5%B8%B8%E8%A7%81%E6%95%85%E9%9A%9C%E8%A7%A3%E5%86%B3%E6%96%B9%E5%BC%8F&rev=1641221320&do=diff 游戏全屏模糊怎么办？ 为什么我下载的游戏用手柄无法操作？ 在 STEAM 客户端里新建账户时无法调用输入法怎么办? 为什么我在设置电源键息屏，或者固定时间息屏后，屏幕无法熄灭？ 为什么 AYANEO 掌机在接通电源的时候无法睡眠，点击电源按键后，屏幕马上又亮起？ 为什么我的屏幕在开机后会马上变黄？ AYANEO 掌机软件界面显示不全怎么办？ AYANEO 掌机插电无法睡眠，该如何解决？ 为什么我的扩展坞无法输出HDMI信号？为什么我的CtoC一线通无法输出视频信号？ 自带的一键系统还原功能会删掉我硬盘上的数据吗？ 使用一键系统还原后，之前压缩出来的第二个分区没有了怎么办？ 使用一键系统还原时，进度条卡住该如何解决？ 使用一键系统还原后，右下区按键失效? AYANEO 掌机在使用中某个按键失灵，该如何解决？ AYANEO 掌机如何一键还原设置？ AYANEO 掌机出现屏幕漏光问题，该如何解决？ 如何解决摇杆死区矫正方法？ 如何锁定屏幕旋转？ 如何进行投影操作 投影后比例不正确，该如何调整 震动功能出现失灵，不停止震动，该如何解决 在 AYA Sp…